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TERMS & CONDITIONS 2020 – 2021
Please read the Terms, Conditions & General Information contained in these pages very carefully. They outline the terms under which your WTG/SITA tour will operate, and they limit our liability. Payment of deposit and/or final payment is an acknowledgement of receipt of these terms & conditions and constitutes acceptance of such as outlined.
RESERVATIONS, DEPOSITS & FINAL PAYMENTS
Early reservations are essential to ensure availability of space. A deposit of CAD 325 per person is due to SITA at the time of reservation. (A higher deposit may be required for some tours). If deposit is not received at our offices within 7 days from the date of reservations, booking/s is/are subject to cancellation. (see also cancellation clause). Final payment is due to SITA 60 days prior to departure date If the reservation is made within the last 60 days of departure (and if space is still available), the entire tour price must be paid at the time of reservation.
INSURANCE
SITA strongly recommends the Travel Protection Program designed exclusively for guests on SITA tours, cruises and holidays and underwritten by Travel Insured International. The plan protects you and your investment in the event of a medical emergency before or during your trip and offers an array of additional coverage. By reading this insurance clause and acknowledging you have read the terms & conditions you acknowledge you have been made aware of the importance of travel insurance. If you elect not to purchase travel insurance you agree to hold SITA World Tours and its subsidiaries and affiliates harmless from any damages resulting from the failure to carry travel insurance
TRAVEL DOCUMENTS – VISAS
All participants must be in possession of a passport valid for 6 months beyond the re-entry date into the United States. US passport holders do not require a visa for Germany, the Czech Republic or Austria. Non-U.S. Citizen/s may have different requirements. if you are not a US citizen, you must obtain current visa information as visa regulations change. It is the passenger’s responsibility to ensure that all his or her visa and passport requirements are met.
CANCELLATIONS & CHANGES
If you book as a share and request a change to a Single room, the penalty is CAD 295. Should we find a suitable match for your former roommate, the penalty will be credited back to you.
Airfares are subject to different rules and cancellation fees; some may be non-refundable. For departures that are not guaranteed: If you are purchasing a non-refundable air ticket, please make sure that your travel agent explains the difficulties associated with these airfares. SITA cannot be held responsible for any change/cancellation penalties associated with non-refundable airfares. Details will be provided at the time of booking and are subject to change by the airline.
To protect against cancellation charges, we strongly recommend purchasing Cancellation Protection and Travel Interruption Insurance
UNUSED TOUR ITEMS
No refund will be made for any unused accommodations, missed meals, transportation segments, cruise portions, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable (no exceptions).
HEALTH REQUIREMENTS
Health regulations for some countries visited may require proof of inoculation and/or vaccination certificate; such certificate should be in your possession throughout the entire tour. SITA strongly recommends that you consult with your personal physician or Passport Health at 888-499-7277 or via the web at www.passporthealthusa.com in regard to your itinerary and required inoculations. You may also visit the website of the CDC (Centers for Disease Control and Prevention) at www.cdc.gov.
AIRLINE BAGGAGE REGULATIONS
Please check with your airline for regulations related to baggage, as baggage policies differ for each airline. Some airlines only allow 1 checked bag.
PHOTOGRAPHY
SITA reserves the right to take photographs during the operation of any program and to use resulting photographs for promotional purposes. Any passengers who prefer that their images not be used are asked to notify their tour escort at the beginning of the program.
RESPONSIBILITY-LIMITATION OF LIABILITY
SITA World Travel, Inc. (dba SITA World Tours) of Encino, California and all affiliates (herein referred to as “SITA”)
and The Women’s Travel Group act only in the capacity as an agent for the hotels, airlines, bus companies, railroads, ship lines, and/or contractors providing accommodations, transportation or other services to the client. The client is advised that SITA purchases such transportation, hotel accommodations, restaurant and other services from various independent suppliers who are not affiliated with SITA. SITA makes every effort to select the best suppliers of the aforementioned services. However, SITA does not control the operations of these agents and as a result, CANNOT BE HELD LIABLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER CLAIM which may occur as the result of any and/or all of the following: (1) the wrongful, negligent or arbitrary acts or omissions on the part of the independent supplier, agent, its employees or others who are not under the direct control or supervision of SITA; (2) defects or failures of any vessel, aircraft, vehicle or other instrumentality which is under the control of an independent supplier; or (3) loss, injury or damage to person, property or otherwise, resulting directly or indirectly from any Acts of God, dangers, incidents at sea, fire, breakdown in machinery or equipment, or wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, medical epidemics, quarantines, or customs regulations, defaults, delays or cancellations or alterations in itinerary due to schedule changes, or from any causes beyond SITA’s control. Further, SITA is not liable for any loss or damage resulting from insufficient or improperly issued passports, visas or other legal documents. All coupons, exchange orders, receipts, contracts and tickets issued by SITA are issued subject to any and all tariffs, terms, and conditions under which any services are provided by such hotels, airlines, bus companies, railroads, ship lines or owners or contractors or by their person in employ.
RESERVATION OF RIGHTS
SITA (when deemed necessary) reserves the right to: (1) cancel any itinerary or any part of it; (2) make any alterations to the itinerary (including, but not limited to, alterations to substitution of hotels); and (3) decline to accept or to retain any person as a tour passenger should such person’s health, mental or physical condition, in the sole opinion of SITA, impede the operation of the tour of the other passengers. Tour members are held responsible for being in sufficient good health to undertake the tour. If a passenger is asked to leave while the tour is in progress, that person will be responsible for charges incurred on account of such departure from the tour and/or their return to the U.S.A. In such a case, SITA will refund any monies that can be recovered for the unused portion of the tour, taking into account additional charges incurred by SITA. Other than to refund such sum, SITA will accept no further liability or obligation toward that person or third party.
DISCLAIMER
SITA is not responsible for any errors, omissions or misquotes contained in this brochure or any other accompanying promotional documentation. The contents of said brochure or promotional documentation may be changed at any time (including, but not limited to, rates and itinerary) without notice and at SITA’s sole discretion.
VENUE
It is specially agreed that this agreement is entered into in the district of Van Nuys, county of Los Angeles, state of California. In the event any legal or equitable action is brought against SITA concerning the interpretation, enforcement or breach of any term, obligation or duty as contained or related to the terms and conditions set forth in this web site, or pursuant to federal law, statute or treaty to which the United States is a signatory, the venue of such action shall lie exclusively in the district of Van Nuys, county of Los Angeles, state of California.
CHOICE OF LAW
It is specifically agreed and stipulated that the law of the state of California shall govern and apply to any legal or equitable action brought against SITA concerning the interpretation, enforcement or breach of any term, obligation or duty contained in this web site, or pursuant to any federal law, statute or treaty to which the United States is a signatory.